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Process
Improvement
What is a business process?
A business process can be defined as the series of steps required to work towards any particular business goal.
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What is process improvement?
Process improvement is the intentional endeavor to improve one's process in order to prioritize operational efficiency.
What is process design?
Process design is the creation, optimization or re-engineering of business processes with the goal of rendering them as efficient as possible.
Lean Six Sigma & DMAIC Process Improvement
Our team is trained in Lean Six Sigma and applies the DMAIC method to improve processes. Lean Six Sigma is a structured methodology that is borne out of a combination of two highly effective continuous improvement methodologies: Lean and Six Sigma. Lean Six Sigma helps identify and eliminate waste generated by faulty processes in an organization, and reduce unnecessary costs while prioritizing output consistency. Lean Six Sigma is a tested and proven methodology that is used by thousands of organizations. We follow the DMAIC methodology when undertaking a process improvement project.
The DMAIC methodology is one of the most important teachings of Lean Six Sigma. The acronym DMAIC represents “Define, Measure, Analyze, Improve and Control”. Each word represents the title of a major phase in a process improvement project. This 5-step methodology allows Lean Six Sigma practitioners to carry out a process improvement project in a structured manner.
Kaizen Workshops
A Kaizen workshop is a collaborative and structured event focused on continuous improvement within an organization. Derived from the Japanese term "Kaizen," meaning "change for better," these workshops bring together cross-functional teams to identify, analyze, and implement incremental improvements in processes, systems, or workflows.
During a Kaizen workshop, participants gather to discuss specific areas of concern or opportunities for enhancement. The workshop typically follows a well-defined framework, including the following key steps:
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Kaizen Workshop Benefits
Employee Engagement: Involving employees in the improvement process boosts morale and engagement by showing that their opinions and ideas are valued.
Efficiency Improvements: Kaizen workshops lead to streamlined processes, reduced waste, and enhanced productivity.
Innovation: By encouraging creative problem-solving, Kaizen workshops foster a culture of innovation within the organization.
Continuous Improvement Culture: These workshops instill a mindset of continuous improvement, making it an integral part of the organization's DNA.
In essence, a Kaizen workshop is a dynamic forum where collaboration, innovation, and data-driven decision-making converge to drive small yet impactful changes that collectively lead to significant improvements in an organization's processes and overall performance.
Process Automation
We leverage process automation tools like Power Apps, Power Automate, and others to redesign processes to leverage automation. Automating processes can reduce manual labor and repetitive tasks to ultimately save valuable time in your process. We create digital processes that fit within your operational processes to provide you a robust process infrastructure supported by technology.
PowerApps is a low-code platform that allows users to create custom applications for various devices (web, mobile, tablet) without traditional coding. It offers a visual interface that enables users to design and build apps by dragging and dropping components, connecting to data sources (such as SharePoint, SQL Server, Excel, and more), and defining business logic through a user-friendly interface.
Power Automate is a workflow automation tool that allows users to create automated processes and workflows that connect different apps, services, and data sources. It enables users to define trigger events (such as when a new item is added to a SharePoint list) and then create actions that are executed based on those triggers.
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